Category Archives: Jobs

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TFG Payrolling Services-Alcatel Lucent

The Fountain Group is pleased to announce our recent award to provide Payrolling Services to Alcatel-Lucent’s Canadian Operations. Our firm believes that this is one more good example of our growing relationship as a service provider to both Alcatel Lucent as well as IQ Navigator. The decision was based on our current status as a staffing vendor, financial security and operational strengths. TFG will leverage our longstanding relationship with ADP and Bank of America to help make this a seamless transaction.

Alcatel-Lucent found its calling: supplying high-tech equipment for telecommunications networks. Supplying service providers, the company’s core carrier unit offers network switching and transmission systems for wireline and wireless networks, terrestrial and submarine optical systems, microwave radio products, and fixed access equipment. Its enterprise division provides corporate and government clients with unified communications systems, data networking gear, and contact center systems. Alcatel-Lucent’s application division develops IP television, payment, messaging, and mobile TV software. The company’s services range from application and systems integration to managed services and maintenance

For more information on our payrolling services, please contact: Eric Thompson; (813)748-7783 or email:

Process Development Scientist

We support daily operations of manufacturing, troubleshoot operation deviations, perform cross-functional root cause investigations, design and execute robustness-improvement projects, and evaluate and implement new technologies for commercial cell culture manufacturing. The candidates will support and contribute to the development of robust cell culture processes for making therapeutic proteins in mammalian cell culture. He/she will work as part of a team to execute process robustness improvement projects. Responsibilities include running scale up roller bottle experiments, operating small scale cell culture bioreactors, collecting harvests, carrying out ultrafiltration operations, and working with Process Sciences and Manufacturing staff on samples and data analysis. The candidates will then help develop and test new hypotheses to improve our fundamental understanding of key product quality issues. These positions will require collaborations and interactions with colleagues across departmental lines.

Scientific Associate

Seeking a talented and highly motivated scientist with experience in assay development and high throughput screening in the Lead Finding Platform of NIBR. The candidate must have working experience in developing biochemical assays including enzyme assays, receptor binding assays, PPI, as well as cell-based assays including RGA and HCS. This position will require working knowledge of state-of-the-art instrumentation for HTS and actively participate in experimental design, performing experiments, trouble shooting, performing HTS data analysis and interpretation, and properly document experiments. Proven hands on experience and training in the utilization of semi- or fully automated screening platforms and a variety of data analysis and graphic skills is highly desired. The candidate is expected to draft reports, prepare presentations, and represent the group at project team meetings. The ideal candidate will be self-motivated, collaborative and able to multitask effectively.

Collections position in Jacksonville

Contact customer to resolve delinquent status of account according to company policy or to recover unpaid balances on previously charged off account(s) including establishing and maintaining payment schedules.
Confirm payment or negotiate payment arrangement. Research any discrepancies.
Document account information and payment arrangements on the computer.
Process or forward any “after call” work-related requests accurately and in a timely manner.
Make pertinent and clear notations on the account, using grammatically correct and understandable language.
Conduct all conversations in a clear, friendly, and professional manner.
Verify all personal identifying information.
Use Microsoft programs and client-specific database to review the accounts for any previous notations and to find answers to questions.
When circumstances indicate, communicate with appropriate offices for follow up.
Maintain strict confidentiality with customer account information.
Complete phone calls to meet required performance standards.
Keep abreast of developments affecting customer service by reading daily updates.